knowinservers support is too bad and not expert

[Glenn]

Well this user runs a pakistani website called Pakhackerz.com
and this website is 24x7 overloaded, its nothing to do with our server.

Here is the screenshot of this vps, i took 6 hours ago and thats the reason i suspended his vps.



About the upgrade, you want to upgrade your present plan with 2 GB Extra ram,
but unfortunately we cannot do this, due to the only reason being , we have no intention
of overselling. You were offering us some extra money, but sorry we are not intrested in it.
If needed, get a dedicated server and we will shift everything for you.


To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints
because of this guy, but still i manage to consider him.

But if this is gonna continue, then you are probably not welcome.

Rest about our support , we have 7 staff members working with us mate,
we know our support very well, if we refuse to upgrade your package dsnt mean we have bad support.

Thats all from the Directors Desk

Have a nice day


Ninjaedit:

Issue has been solved and the user has been refunded.

-sandvik

Glenn Reviewed by Glenn on 9th Oct 2010. knowinservers support is too bad and not expert knowinservers support is too bad and not expert recently i use vps from knowinserver 7 day vps run very fast and smoothly after 7 day suddenly vps over load and 3 day vps down and support say upgrade your vps plan we creat dispute on paypal and then again vps run fast and smothly 7 day after again 7 day cpu over load and support say again upgrade and support is not good and expert sumbit ticket and reply after some time 2 day some time 12 hour and some time 6 hour all in support team Rating: 5

[Raptile]

Well this user runs a pakistani website called Pakhackerz.com
and this website is 24x7 overloaded, its nothing to do with our server.

Here is the screenshot of this vps, i took 6 hours ago and thats the reason i suspended his vps.



About the upgrade, you want to upgrade your present plan with 2 GB Extra ram,
but unfortunately we cannot do this, due to the only reason being , we have no intention
of overselling. You were offering us some extra money, but sorry we are not intrested in it.
If needed, get a dedicated server and we will shift everything for you.


To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints
because of this guy, but still i manage to consider him.

But if this is gonna continue, then you are probably not welcome.

Rest about our support , we have 7 staff members working with us mate,
we know our support very well, if we refuse to upgrade your package dsnt mean we have bad support.

Thats all from the Directors Desk

Have a nice day

"To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints"

Maybe im not the one who should teach you how to behave with your clients, you should know that, but calling a client website as "stupid hacking forum" makes you look so unprofessional and childish, and thats not the way you should you should treat your clients, and your'e actually complaining for DMCA Complains that you get from him? that's even more childish.

[honextech]

all who reply in this thread all are in staff member not a normal member give good comments about knowinserver

"To add, this guy runs some stupid pak hacing forum, i get numerous DMCA complaints"

Maybe im not the one who should teach you how to behave with your clients, you should know that, but calling a client website as "stupid hacking forum" makes you look so unprofessional and childish, and thats not the way you should you should treat your clients, and your'e actually complaining for DMCA Complains that you get from him? that's even more childish.

yes same treated with me in support ticket