Quote Originally Posted by martin-007 View Post
Good luck to you iMack, but the fact remains that their overall service, including their servers, are third rate. they are well overloaded, and slow most of the time. As for their China servers, they are sh*t! You say 5+ staff replied to your ticket. Did you actually see them? It could be a one man show, using many names! In this age of the internet, any company can be giving a load of bull about their company and staff.

When I had the china reseller, I agree they were slow. But they tried their best as a webhost to fix it. Tbh I also think their liers. The servers which you buy ''VPS'', ''Dedi'' etc are good, since they get them from kumsufi or something like that. When you ask them why is it down, they say ''we shall email our china dc and contact you when we have resolved the downtime'' - what a load of bull. I would suggest people to NOT get there shared/resellers, the only thing good at their webhost is vps/dedi servers which they get from kimsufi.
Hawk Reviewed by Hawk on . Santrex.net a load of crap! Aviod these amature idiots who are a bunch of kids who know nothing about web hosting. They cannot even setup a simple reseller whm account. Nor can they do a simple restore from a backup. Their support is also very poor. One word. AVOID Rating: 5