KnowinServers.com - Offshore cPanel Web Hosting from 5$/Month (Netherlands)

[Glenn]

Damnit, this isn't a one day old backup, its from 4 days ago. All my data is lost. , i really wasn't expecting this.

Is there any way you can recover the database to what it was before the downtime?

No, Its 15th April Backup.
I can show you the screenshots if needed.

Glenn Reviewed by Glenn on 17th Apr 2011. KnowinServers.com - Offshore cPanel Web Hosting from 5$/Month (Netherlands) Hello Since some of the members desperately need webhosting we were forced to lauch it this day itself. Plans: http://screensnapr.com/u/bsbjz1.png All of these plans are on a Gigabit Port hosted in WorldStream DC Rating: 5

[Ashleyuk1984]

No, Its 15th April Backup.
I can show you the screenshots if needed.

15th April backup... Friday.
All the work I done yesterday (Saturday) is gone.
Uploaded loads, made changes to my new template etc etc... all that is, GONE. Great - just great.
Also, my Rapidleech is STILL not working. Submitting ticket now.

Isn't there any way that you can tell us about upcoming downtime / maintenance.
So then
A: We know it's going to happen
B: We can make backups ourselves in good time, losing minimal data, not DAYS worth.
C: Shows good Customer Service.
D: If we are kept updated, then people will moan less here, asking for updates every 5 minutes.

It always seem to go down without any warning, and then everyone moans here, then you say it will only be a few hours - which turns out to be 6+ hours.. or like the other week, where it was actually down for a few days... and end up losing days worth of data.

Why would you say this:

"Na..There is no data loss "
When you clearly knew that there would be as you had backups from the 15th. Today is the 17th !!

[rduarte]

^ True.

Also happened to me, my data is also dated 14-04-2011, 14:31 UTC.

Thank god i always backup my shit twice a day and i had a backup from yesterday.

Also, my site was down from around 00:00h UTC to 15:31 UTC, so it was a 15h downtime, at least for me.

[Glenn]

^ True.

Also happened to me, my data is also dated 14-04-2011, 14:31 UTC.

Thank god i always backup my shit twice a day and i had a backup from yesterday.

Well, thats the way. You should backup your data regularly.
Even we backup it for you, but you never know what would happen.
When Humans can fail why not Man made machines