Yup ... I submitted a ticket earlier today ... about 3pm... I got a response from Allan (who is now banned from KWWHunction I believe) and he said that it would be fixed in 1 hour. Well, 5 hours later, it's still not licensed.

Typical rubbish from Allan, can't believe ANYTHING that he says.
I can't even be bothered to send another support ticket because A: I'll get a rubbish excuse or B: I wont get a response at all or C: He'll fix it, and then say "What are you talking about?? It's been working for ages".
So you just have no option but to just be patience and hope that the waste of space that we like to call Allan doesn't "forget".

He takes backups that he claims are the same day, but they are 4 - 5 days old, offers very poor support. I honestly think he is totally incapable of telling the truth.

The hosting on the other hand, is actually very good (much better than previous hosting that I've had)... its just a shame about Allan, and the small problems that we get now and again.