Any news from paypal??

They send for me letter.

Transaction Date: Dec 8, 2010
Transaction Amount: -$420.00 USD
Seller's Email: quality4servers@yahoo.com
Seller's Name: Juztin Cortel

Unfortunately, we were unable to resolve this claim in your favor because
the item purchased was virtual or intangible. As a result, we have not
taken any action against the seller at this time but we have noted your
dissatisfaction in the seller's record for future reference.

Paypal is...... I don`t have words, to say it. They hold scammer money, but can`t send to my back. And i pay for scammer invoice, and they can`t back my money