Fileserve account disabled

[RickyFS]

Would have been nice too if you could give me an username first as well.

Our support staff does not answer to disabled users. If you have been playing by our rules and had clean sheets, you wouldn't have been disabled. There's literally thousands of users using our service to download with, only. Don't see them flooding our emails about "disabled" users.

And your charge for the last month is a monthly subscription that you've agreed upon. There are 3 indicators of a subscription account:
1. Read the text before you press "Agree & Pay"
2. Check your email that mentions you have a subscription
3. Check our payment page that clearly give you a little star with a "Paypal subscription" to it.

And you can email us even from an anonymous account...I don't know how you came to that conclusion.

[wiskerluv]

My user name on Fileserve was "Iskerluv". What do you mean by clean sheets? What the hell could I have done wrong to be disabled for God sakes.

[wiskerluv]

Yes I know all about the "Agree" button and I agreed to automatic payments. But what I did not agree on was to be disabled and still the automatic payments continue? I think not, that's unfair.

Like I said, I don't share my acct. with anyone and I don't even know who Rapidleech is so I know it isn't that.

Glad you let certain people know why they were disabled and ignored others. I did use anonymous emails to send to you, but still no response. Can this disabling thing be some kind of bug in your system? That would be a good explanation.

Hoping to hear from you.....Username: Iskerluv

[twinkle1452]

Your account Info probably got hacked somehow..it happens..a lot..
And that's for all FileHosts, not just fileserve..
You probably put your info in a page that you shouldn't have..
And therefore, it is wise to scan your pc frequently, but also to change your pass frequently and not to use the same pass for all the services you use...
I am sure that Ricky will short this through for you.
For all I know, all this time I use their service, it's that they are reliable, and NO he didn't mean that you didn't have the right to cancel your re-current subscription.
"Clean sheets" refer to your end of the burgain, meaning that you didn't abuse their service, eg. by excessive downloading, etc
If you "played" fair and square, then you'll get your account back..

[RickyFS]

Yeh but there's no explanation for why wiskerluv has downloads from pakistan, india etc.

If this person only had been downloading a little bit and had never used a 3rd party page before I wonder how that person's info got "shared".

Sob-stories of "I don't know how" doesn't fly with us any longer.

[viruz99]

If a user is disabled - the automatic payment must be cancelled as well else that would be stealing

[wiskerluv]

Yeh but there's no explanation for why wiskerluv has downloads from pakistan, india etc.

If this person only had been downloading a little bit and had never used a 3rd party page before I wonder how that person's info got "shared".

Sob-stories of "I don't know how" doesn't fly with us any longer.

How do I know where these downloads originate? I just see a movie or app I like and I d/l it. What is a 3rd party page? Sorry not up on that. I just basically go to popular warez sites and hope they are honest there. I belong to a lot of warez sites so I don't have a clue about India or Pakistan. I told you I am 70 yrs. old and maybe don't have the knowledge some of you younger people do.

[RickyFS]

@ viruz99: Read our terms.

@ wiskerluv: Explanation won't fly with us. Account sharing is a violation of our terms. Whether you are 18 or 70 years doesn't matter. Hypothetically I can make up a sob-story too about my dead cat and that I'm in a wheelchair passing the age of 59 and I need Fileserve so much ..........Just won't fly with us.

Can't help you anymore. It is your job to keep your account secured.

[ItsmYarD]

Fileserve's support ftw =]

[masterb56]

@ wiskerluv

Dude just remember don't use the same passwords over and over again. Try to make different passwords to filehosts and forums that you subscribe to, cause if one hacker got your account on a site, he'll definitely try and see if you are using the same passwords on another site. If you are what you say you are well, that would be unfortunate but that would be a good lesson to learn if and when you apply to other file hosts