Would have been nice too if you could give me an username first as well.

Our support staff does not answer to disabled users. If you have been playing by our rules and had clean sheets, you wouldn't have been disabled. There's literally thousands of users using our service to download with, only. Don't see them flooding our emails about "disabled" users.

And your charge for the last month is a monthly subscription that you've agreed upon. There are 3 indicators of a subscription account:
1. Read the text before you press "Agree & Pay"
2. Check your email that mentions you have a subscription
3. Check our payment page that clearly give you a little star with a "Paypal subscription" to it.

And you can email us even from an anonymous account...I don't know how you came to that conclusion.