Thanks Hawk - I have seen the notes on Ebay saying "verified addresses only" but I've never yet bought from anyone that's refused me. If it's as simple as a phone call I may look into getting the address verified. I'm in the UK and I'm fairly sure (80%) that it required me to acknowledge a posted note with a signature. Maybe it's changed, or, as you say, it's country specific. I'll look into it - cheers.