DonkieHost wont give refund - Ridiculous!!

[Sponge Bob]

Well it was mentioned you wont get a FTP or cpanel as they use their own accounts. So you cant complain that you cant edit the md5.

Secondly why all the issues of talking alot with them when they tell u to send the md5 configuration and they will add it?

Wierdo..

Sponge Bob Reviewed by Sponge Bob on 24th Jan 2011. DonkieHost wont give refund - Ridiculous!! I purchased a Rapidleech account with DonkieHost, but although their website says 3 Day Money Back Guarentee... They don't uphold that AT ALL!!! After using their service for a couple of days, I felt unsatisfied with it. So I sent them an e-Mail. This was DonkieHost's response My Response DonkieHost Rating: 5

[Ashleyuk1984]

Well it was mentioned you wont get a FTP or cpanel as they use their own accounts. So you cant complain that you cant edit the md5.

Secondly why all the issues of talking alot with them when they tell u to send the md5 configuration and they will add it?

Wierdo..

I'm not "complaining" that I can't use my own MD5 file... Thats not the full issue, I just don't like the service at all. And especially with all this... puts the cherry on top!!

[sniffdog]

I ordered RL last night from Darkra.

I think it's the best RL I ever had. Speeds are pretty good. You get 11 premium accounts and a few bonus scripts like an upload host editor and an feature filled MTN.

The only thing I miss is the ability to add my own premium (Rapidshare) and Auto Transload is a hit and miss.

RAR/UNRAR and deleting files take a jiffy and the server 'feels' like it's not oversold amd always responds fast. The server load is 1% (highest was 15% for 10 seconds).

Refund and Disputes:
All payments to DonkieHost are non-refundable after 7 days account activation period, 3 days for Rapidleech accounts. This includes any one time setup fee and subsequent charges regardless of usage. All overcharges or billing disputes must be reported within 30 days of the time the dispute occurred. You can NOT open any dispute to paypal, your card issuer or any other third party. If you do so, your account will be terminated immediately. Your refund request will be cancelled and no refund will be provided. Setup fees are not refundable.
No refund on cancellation of dedicated servers.

From a legal standpoint, there is no mention when a refund takes place and when not. So, the argument that it's only when the server is down is futile. Furthermore, Donkiehost doesn't provide a demo so you're are required to pay first before being able to test it.

You can NOT open any dispute to paypal, your card issuer or any other third party. If you do so, your account will be terminated immediately.

Opening a dispute with Paypal is a right of the account holder. I would say that such a strangle article is illegal. It would impend the limitation of rights of the Paypal holder.

[Sponge Bob]

I ordered RL last night from Darkra.

I think it's the best RL I ever had. Speeds are pretty good. You get 11 premium accounts and a few bonus scripts like an upload host editor and an feature filled MTN.

The only thing I miss is the ability to add my own premium (Rapidshare) and Auto Transload is a hit and miss.

RAR/UNRAR and deleting files take a jiffy and the server 'feels' like it's not oversold amd always responds fast. The server load is 1% (highest was 15% for 10 seconds).

Hmmm then i wonder hy this dude did not like the server.

What he mentioned on the ticket was the issue for the MD5 which he was told that he will be able to give his and it will be added but yet he is not satisfied. There should be a reason as to why a person is not satisfied.

Its like buying a car today and driving it, after 2 days u say i am not satisfied, without any reason they aint gonna refund u back...