ScopeHosts.Com Unmetered 100Mbps & 1Gbps Windows/Linux VPS From 9.99?/mo. (NL, DE)

[ecstacy]

I am interested in your Bronze VPS

do u offer demos?

if you can provide one and I will be satisfied with the performance

for sure i will get a Bronze VPS plan

thanks

[accyuklad]

no one will offer you a demo when you asking every provider lol

[ScopeHosts.Sales]

@ funxlab

Hope You have read my reply to your query in my old post properly . I had mentioned that . 90% of the DMCA issues are resolved directly by our abuse department.

Some of the issues which are major and need to be resolved by client himself, are forwarded to the client and given 24hours time to resolve it . Within that period if there is no response, then only we will be suspending the account till we receive reply from client.

In your case . The Abuse team member might have made mistake of Suspending the account immediately after forwarding the abuse mail to you .

If you are still not understanding what i`am explaining here . Please provide me your phone number . I will call you and resolve your all queries personally.

There wont be any further answer for this same query again and again.

Best Regards,
SarkarRaj - ( Prathik )
ScopeHosts - Sales Department

@ ecstacy

Sorry sir, We do not provide trial period. Can you mention the purpose of usage ?

[funxlab]

@ funxlab

If your hosting account is suspended immediately before your investigation on DMCA is done . We sincerely apologize for the inconvenience caused .

It was a mistake done by one of the Level 1 Abuse Support member.

We always resolve 90% of the abuse reports before forwarding it to the clients. If the abuse report is sent to the client, we provide enough time to resolve it .

Best Regards,
SarkarRaj (Prathik)
ScopeHosts - Sales Department

In bold is your "generic" answer, you didn't investigate actually if my account was suspended or not. I am not stressing on DMCA notice, what I am stressing is fairness to your customers.

@ funxlab

Hope You have read my reply to your query in my old post properly . I had mentioned that . 90% of the DMCA issues are resolved directly by our abuse department.

Some of the issues which are major and need to be resolved by client himself, are forwarded to the client and given 24hours time to resolve it . Within that period if there is no response, then only we will be suspending the account till we receive reply from client.

In your case . The Abuse team member might have made mistake of Suspending the account immediately after forwarding the abuse mail to you .

If you are still not understanding what i`am explaining here . Please provide me your phone number . I will call you and resolve your all queries personally.

There wont be any further answer for this same query again and again.

Best Regards,
SarkarRaj - ( Prathik )
ScopeHosts - Sales Department

I feel I am referring something very fairly and will help respected members of KWWHunction regarding generic answers, I am not questioning how you deal with DMCA notices & your service but what you actually missed here is my honest and fair observation with due respect that a customer has a right to have a fair answer and it shouldn't be from a book of generic answers.
My question here was how you deal with DMCA, no where I said that my account was suspended, in reply to which you gave above generic answer.

You are talking about DMCA (customers might be happy with your stance), but I am talking about your generic answers.

If you can't answer it here, what will you answer on phone? But you can still have my number in PM. I still wish you success in your business.

Regards.

[ecstacy]

@SarKarRaj

i will install ff software filezilla, winrar, IDM and TOR and also uTorrent if possible.

i will be running themaposter and my own autoposters.

im interested in your bronze vps

[ubokin]

hi. SarKarRaj.
i pay last 2 days ago.
but not get vps.
how about time to wait for setup vps ?
my invoice is paid. SH-2884
but product details is peding.
can u help me ?
thank you

[hbgalaxy121]

Trusted host

[ubokin]

hi. SarKarRaj.
i pay last 2 days ago.
but not get vps.
how about time to wait for setup vps ?
my invoice is paid. SH-2884
but product details is peding.
can u help me ?
thank you

now i get help from support ticket.
thank you.
best regrad ~~
__________________
Added after 6 Days 6 Hours:

What the hell.
hi SarKarRaj.
today can't connect to VPS over 10 hour.
what is 99.9% Uptime Guarantee ?

__________________
Added after 15 Hours 59 minutes:


pass 20 hour.
not get any help from scopehost.

[javlite]

when will you come back? i can't login my VPS

[rahult]

when will you come back? i can't login my VPS

PM him