ScopeHosts.Com Unmetered 100Mbps & 1Gbps Windows/Linux VPS From 9.99?/mo. (NL, DE)

[m1mi.dan0s]

I want to share my experience with ScopeHosts so far:

Although they are a bit slow with their support, they are thorough and always friendly. Currently we are in the process of transferring one of my sites from Host4Offshore shared-host to one of Scopehosts Managed VPS-packages.

For € 27,- I got a fully managed VPS + cPanel. At H4O I payed $30,- for my VPS and managed and cPanel could be added for an additional $ 35,-. So you can understand that I'm very happy I found ScopeHosts, price-wise.

I purchased the VPS from them yesterday around 18:00 GMT+1 and the setup time could've been faster IMO, but - as you can see in one of the previous posts - the sales department explained timely why it took longer. 'Out of stock' or not, they still managed to have my VPS ready within 16 hours. Which is decent.

They do seem to have some trouble with their support systems. Their live chat doesn't work (at least for me - I've read somewhere else in this thread that other people run into the same thing) and they take their time replying to support tickets. Where my previous host usually responded within 2 hours, ScopeHosts' support team usually responds within 6 hours. Which, keeping in mind the size of the company's customer database, is also decent.

One thing I really appreciate about ScopeHosts' support team is that they're always friendly and thorough. They answer all of your questions with complete, understandable English answers, which is something that my previous host seriously lacks.

I haven't had a chance to test my server yet, since my site isn't fully operational yet, but I'm sure it will be tomorrow. So I'll edit this post with the details.

Overall: 8/10 = VERY HAPPY!

Edit: Al right, so my website is online now. In total it took them 26 hours to get everything done, and there were some bumps in the road. So, I'm very happy. I've tested my server and it's very fast! Google Pagespeed gives me 80/100 without optimizations (caching etc.) which is very decent.

Also a nice detail, at my previous host I had one of my website transferred to VPS. They managed to mess up everything: plugin's stopped functioning, cronjobs got messed up. With ScopeHosts everything is still working the same and it's very nice to have my VPS functioning with my good old cPanel so I don't have to get used to anything new.

Edit #2: Most of the optimizing is done and check it out. Faster than 78% of all tested sites at Pingdom! For a Bronze-package I think that's veerrry decent!

Edit #3: I'm editing this post, since I don't want to bump it. All I can say is, if you need shared hosting or whatever, these guys are okay, but for VPS they aren't. They use OpenVZ and I seriously suspect them from overselling. If you need a VPS and need the resources you're paying for, look for a XEN-provider. Cause this one and my previous provider both oversell.

[ScopeHosts.Sales]

@ m1mi.dan0s

thank you for your detailed review. We have explained you the reason why the replies where 6hours delayed.

Presently there are no discounts available for the shared hosting services at the moment.

Kind Regards,
Santosh R
Sales Manager
ScopeHosts.Com

[m1mi.dan0s]

The tech-guys at ScopeHosts enabled APC Caching for me from within cPanel (so I didn't need to use a plugin in wordpress) and check out the new results:


Faster than 94% of the tested websites! And I've only got a bronze-package! How awesome is that?

I tell you, Scopehosts is exactly what a host is supposed to be: it's a trustworthy host that wants the best for their customer and picks quality hardware and the support department goes the extra mile for their customer.

[Rob3OOwa]

Just to let you know.[img]http://www.**********/jie7.jpg[/img]
[img]http://www.**********/jie8.jpg[/img]
[img]http://www.**********/jie9.jpg[/img]
[img]http://www.**********/jie10.jpg[/img]

[ScopeHosts.Sales]

@ Rob3OOwa

What you tried to say , We really didn't understand. As some of the image hosting websites are banned on KWWH.

[protocol1]

My Review Of 2 Windows VPS`s and 1 Managed VPS:

Period Of Usage:

30+ Days and counting.

Support:

They provide most of the time Instant Sales And Technical Support. No need of opening tickets for any silly and basic queries.

Servers Up-time: Till now i haven't faced any downtime unless they have mentioned scheduled server reboots for Windows and Virtuozzo updates . That makes really uptime of more then 99.5% for me.

My Online trading clients are enjoying this service and my game server is high uptime .

Personal View:

Have tried most of all the hosting providers KWWH in the past . Never received such high professional service from any of them . Either most of them are one man show or run by fools who are just show off`s

[ScopeHosts.Sales]

@ protocol1


Thank you for your kind review . We hope you enjoy a Long Stay with our service.

[dc94]

check this please
http://billing.scopehosts.com/viewti...987&c=4aqqpUGy

[ScopeHosts.Sales]

@ dc94

Issue regarding your technical query as been resolved by the support department.

Its a humble request . Do not post any ticket numbers and related technical queries . As this is only sales support thread.

[smspower]

Dear ScopeHosts,

please stop fooling me.

1 month ago i have requested a full refound and you have accepted
asking me to remove a post on this forum.

but now, 1 month later, no refound has beed made and you
started to ignore my tickets.


Sorry but, This is the WORST experience with VPS i have ever had...

This is the ticket id = #169689

----------------


30/07/2012 04:24 XXXX || Client
hey... so the refound??

23/07/2012 11:29 XXXX || Client
Hi another 2 weeks passed...

17/07/2012 03:09 XXXX || Staff
Hello,

We sincerely apologize for the delay reply.

We received the shipment of the Credit card . Due to Wrong imprint of the name on the card and entry in our bank account . We had to again request for the new card . Once we receive the card . Immediately we will refund . We even have requested our all datacenters for their payments to be made by this card .

Regards,
XXXX
---------------------------------------
ScopeHosts - Accounts Manager.

Add Reviews: http://www.scopehosts.com/testimonials.html
ScopeHosts Support & Knowledge Forums: http://www.scopehosts.com/forums


11/07/2012 12:21 XXXX || Client
any updates??


05/07/2012 05:20 XXXX || Staff
Hello,

We received the confirmation from the bank, they have dispatched the credit card to the branch were we hold the account. EST time is 3-5days .

The delay was caused to RBI shutdown for yearly maintenance .

Regards,
XXXX
---------------------------------------
ScopeHosts - Accounts Manager.

Add Reviews: http://www.scopehosts.com/testimonials.html
ScopeHosts Support & Knowledge Forums: http://www.scopehosts.com/forums