Scam Report: MyRapidleech.net - Does not provide a refund after server went down.

[sniffdog]

This is a scam report relating to sales thread:

http://www.besthostingforums.com/showthread.php?t=70520

MyRapidleech.net offers sBorg accounts in The US as well as in the Netherlands.

As I mainly upload to Fileserve I decided to order a US package on March 18. At signup there was no possibility to specify where you would like to have sBorg so I assumed they'll contact you to ask.

Instead I was thrown straight away, against my will, on the NL server.

Deciding to keep a positive view, I did 5 test uploads.

- Upload to all hosts was terrible (around 300Kbs).
This was confirmed by other members on thew sales thread.
- After 10 minutes of waiting the torrent was not started.

After making a ticket, I offered them to either refund me or move me to
the US server.



After 10 hours still no reply. And the server went down.

In their conditions:
- Any Refund Available?
- We offer 7 day unconditional money back guarantee if your service went down anytime or its not working..

I was neither moved to the US server or received a refund as asked in the first ticket.

Then on 23:09 I asked again for a reply.

On 19 March / 09:12 iPowerz replied:
'We are going to move this server to new server which will give you good speeds.'

Although not what I asked for, I decided to wait and see if things would improve.

Then at 18:32 (after more than 9 hours of downtime) Ipowerz replies:
'The process is completed, check your sborg now '

Then finally 18 hours after my payment the new server is up.

But it's still doom and gloom:

- Transmission is not working
- Test upload results in:

======================================
Fileserve: serverUploading empty reply
Filesonic: cannot connect to server
Depositfiles: cannot connect server
======================================

Then on 19 March 23:26 I make a final request (a repeat of my previous request):

================================================== =
Please let me make a final request:

- Move me to a US server or
- Refund immediately (according to your conditions).

No other alternatives are accepted.
================================================== =

Instead of refunding me according to the TOS, iPowerz does another attempt in keeping my money or tell me that Fileserve has problems because they do a three week mainteneance.

This is pure nonsense, as I get excellent speeds on my offshore (UK) RDP (both FTP and Zoom) and on my onshore Rapidleech (Donkiehost).

On April 3, I give MyRapidleech,net a last chance to refund or post this scam report and make a dispute.

iPowerz answers: How can you expect to get a refund if your service did expire on April 1?

'it stayed that refund only if service is down or not working and our server hasn't given even one downtime in the last month.'

It seems they simply don't get it. The service already expired after I asked for a refund on March 19 went the NL server went down
for over 9 hours and the service was unusable.

Simply, don't buy anything from these scammers. For me, six dollars is nothing, but I want to warn all those with fewer resources for these scammers.

Note to Moderator: I will wait another 24 hours with filing a dispute with Paypal. Perhaps a moderator can intermediate in forcing a refund from this seller which promises a refund in case a server goes down.

I have a copy from ticket thread at your disposal.

sniffdog Reviewed by sniffdog on 4th Apr 2011. Scam Report: MyRapidleech.net - Does not provide a refund after server went down. This is a scam report relating to sales thread: MyRapidleech.net offers sBorg accounts in The US as well as in the Netherlands. As I mainly upload to Fileserve I decided to order a US package on March 18. At signup there was no possibility to specify where you would like to have sBorg so I assumed they'll contact you to ask. Instead I was thrown straight away, against my will, on the NL server. Deciding to keep a positive view, I did 5 test uploads. Rating: 5

[vizoomer]

1st i would like to point out that you were silent for more than 12 days of the service and you didn't reply in the ticket about anything ...

next you made a reply to the ticket for a 'Full refund' after your service ended ?

on those days the server had low speeds and i agree to it thats the reason we had a shift .. about transmission it was also installed on the same time after you told about it to us the fileserve problem got fixed as it was not by us and you still blame us ?

Just tell me one thing .. how can you expect a Full refund after your service has ended ? and also at the same time be silent for so many days ?

[ipowerz]

Asking a simple refund after the service has been expired on 1st of april.... he never told me such problems when service is there, he told once, i replied then he then replied when he see his service is over...

and reported the post with all proofs to KWWHunction!

[Naughty Devil]

Edit ..
No Issue .. I got Refund

[ipowerz]

Naughty Devil : lol devil, sent u pm bro!

[ItsmYarD]

Well, sniffdog if you were silent for 12 days not replying to your support ticket, it's probably your fault. Also, if you were really reluctant on getting your refund, you would have done it before. Not saying the fault is completely yours but yeah.

[iMage]

Seem to me he didnt get what he paid for though,he specifically requested US servers he said. And was given NL Servers,after which he asked for refund. Seems that when he asked you should have honored his request for refund then in compliance with your own Terms Of Service

[sniffdog]

Exactly, Image. I requested them several times to refund.

Yet, they continued the service. I simply gave up. That I didn't reply in the last twelve days is not of any relevance.

On 19 March I clearly provided them with the final request and giving them 12 days to comply.

================================================== ==========
Asking a simple refund after the service has been expired on 1st of april.... he never told me such problems when service is there, he told once, i replied then he then replied when he see his service is over...
================================================== ==========

To show what kind of retard and scammer you are, here's (for those interested) the full ticket transcript:

http://www.ecstatichost.com/myrapidleech-transcript.txt

Another note: Gurander Singh (iPowerz) just contacted me on MSN and told me he would blacklist me on all his 'host' friends. Hahaha, what a retard.

[worldnxt.info]

they have not scammed and being silent for so many days and coming back after your service expires for a full refund is not done. how can you get a full refund for something which has already expired

[ipowerz]

Cancellations and Refunds
MyRapidleech reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.

Any abuse of our staff in any medium or format will result in the suspension or termination of your services.

Customers may cancel at any time via a cancellation form. MyRapidleech gives you an unconditional 24 hours money back guarantee on shared, rapidleech, combo hosting solutions for any customer who paid the first invoice with a Alertpay or with Paypal.

Cancellations requested after the initial 24 hours, will go into effect on the renewal date for that particular hosting package. Unless specifically requested, the account will remain active until the period expires.

The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:

* Bank Wire Transfers
* Western Union Payments
* Checks
* Money orders
* Online Website Payments (Other than Alertpay Or Paypal)

There are no refunds on dedicated servers, administrative fees or install fees for custom software. Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.

sBorg Hosting service has no refund options. We will refund only if there is any hardware node problem or our servers are down (7 days guarantee for it)

Violations of the Terms of Service will waive the refund policy.

i request u to read it

HAVE U MADE THE CANCELLATION REQUEST VIA CANCELLATION FORM??

The screenshot you are showing is at the time when WE MADE IT DOWN for maintaince to increase speed after that have you check the speeds?? fileserve speeds touching 10MBps and filesonic more then 20MBps...

We provide the location which is firstly available... if you want in usa, you should include a additional note while purchasing..

And if you want to move, the whole world knows that there is fee of $3.5 for sborg license , i pm you once for it..