Quote Originally Posted by Juicy View Post
They are doing this because phone calls cannot be legally proven. They cannot use "taped" phonecalls in any court. This means they would not be able to legally prove that they ever contacted you.
Email is stamped and carries HEADER information. This can be used also by ISP's to trace certain information on a later notice.

They need written statements for their lawyers.
He's correct on that one guys, i should know, my mums a lawyer.