I may just be confused so i would like to ask people with more hosting exp..

Ok i was going to switch to VPS from shared with buzzhost. I paid the amount due of $10 for that months shared invoice then the VPS was $60 a month so i went ahead and paid it. After paying $70 that day They said it would be on shortly it wasnt. The next day i got a email saying it was setup but with errors and may be best if i stayed on shared. I agreed.. I then was told the money i paid would go to the shared account. Anyway 3 weeks later i get suspended for non payment, also i get a bill for shared and vps for another $61 dollars.. And every time i say i VPS i get "we can only go by what on the billing system" So just asking am i wrong? Any info would be great.. Thanks guys
JonnyB Reviewed by JonnyB on . Am i wrong? I may just be confused so i would like to ask people with more hosting exp.. Ok i was going to switch to VPS from shared with buzzhost. I paid the amount due of $10 for that months shared invoice then the VPS was $60 a month so i went ahead and paid it. After paying $70 that day They said it would be on shortly it wasnt. The next day i got a email saying it was setup but with errors and may be best if i stayed on shared. I agreed.. I then was told the money i paid would go to the shared Rating: 5