Mind explaining why the site is so slow, my FTP accounts can't be access and I can't do ANYTHING whatsoever?

My mind is already made up, I'm requesting a refund and a deletion of everything on your servers, but I'm just curious to know what your answer is.
Zaertix Reviewed by Zaertix on . DhruvaHosting.com - Unmetered Shared cPanel Hosting from $5/yr (Germany) http://www.dhruvahosting.com/banners/paypallogo.jpg #### Dhruva Hosting #### We are glad to introduce our plans to the KWWH users. Special limited time offer for KWWH users: Get 10% recurring off on all the plans. Use KWWH10 as the coupon code We have the following plans: Rating: 5