WRZhost.com - What can I improve?

[TippiE]

I was thinking about what to improve on wrzhost.

The clients will get an upgrade to a gbps line soon and a new site will be made by a professional designer.
I'm still looking for more things I can improve and KWWHunction still is a part that made wrzhost big so I wanted to know what you guys think.
Looking forward to hear some great thoughts.

TippiE Reviewed by TippiE on 29th May 2011. WRZhost.com - What can I improve? I was thinking about what to improve on wrzhost. The clients will get an upgrade to a gbps line soon and a new site will be made by a professional designer. I'm still looking for more things I can improve and KWWHunction still is a part that made wrzhost big so I wanted to know what you guys think. Looking forward to hear some great thoughts. Rating: 5

[bxflow]

Well improve the Plans, your competitors offer more bandwidth,etc for a lower price on their VPS. get more locations. netherlands is not safe for warez linking anymore and that mostly what people are looking for.

For example in this case WRZHOST and MOTIONITE.

WRZHOST



MOTIONITE


Why should a user pick your 19.99 plan which offers 256mb ram and 100gb bandwith when motionite for the same price offers 1TB bandwidth and 512mb ram in an even location safer than the netherlands?

I know quality beats quantity but wrzhost and motionite both are great,so...

[TippiE]

That's true,the plans are a little outdated but every datacenter is different, we're still trying to provide the best prices possible.
We can probably offer lower prices when we have a few servers at this datacenter, in the beginning it's always hard to gain their trust so they will give you decent prices.
And with expand to other countries you refer to lithuania? We're already implementing this
Also when our swiss vps plan are ready you practically can get everything unlimited for 20-30 it's just that most nl datacenters don't offer unlimited so we're creating more places where we have vps and the prices will be lower in switserland and higher in hongkong,that's just the way it works.

[bxflow]

That's true,the plans are a little outdated but every datacenter is different, we're still trying to provide the best prices possible.
We can probably offer lower prices when we have a few servers at this datacenter, in the beginning it's always hard to gain their trust so they will give you decent prices.
And with expand to other countries you refer to lithuania? We're already implementing this

Yea, I was looking at your Dedi's and you have a lot of locations , maybe like 5-6 but your VPS's are only in Netherlands and Russia maybe 1 or 2 more places would be nice.

[Stream]

Aside from your product lines, improve your customer support. Don't leave your clients hanging when there's an interruption.

[TippiE]

Yea, I was looking at your Dedi's and you have a lot of locations , maybe like 5-6 but your VPS's are only in Netherlands and Russia maybe 1 or 2 more places would be nice.

We're working on swiss,estonia and hk vps.

Aside from your product lines, improve your customer support. Don't leave your clients hanging when there's an interruption.

When there is an interruption we usually get a lot of tickets and then it gets posted on twitter so it's in the whmcs for everyone to read.
It's normal for a host with around 100 servers that one could go down no matter what and it always gets fixed asap.
A few days ago we had a hdd failure, we made backups,copied them over again to a new hdd and the server was back within 24 hours, that's pretty good for a host who does everything remotely if you ask me.
We're still dependent from datacenters so it could take a bit longer than if I had my own datacenter.

[Stream]

When there is an interruption we usually get a lot of tickets and then it gets posted on twitter so it's in the whmcs for everyone to read.

We're still dependent from datacenters so it could take a bit longer than if I had my own datacenter.

It doesn't mean you have lots of tickets you do not need to reply. There are still a lot of people, who don't read twitter and announcements updates. So its better to be transparent with customers. Get it?

I have nothing against you guys, but I had an experience with WrzHost before, and its not that worst but its bad.

[Wayne]

Your prices.

[TippiE]

Your prices.

hahahaha nice one

There is a reason why we keep our prices a bit higher than the competition on some packages

[Wayne]

That makes no sense.

Cheaper = More clients, especially when you have a world renowned support staff & a stable network.


"hahahahah"