Fileserve Auto-Renewal: How do I stop it?

[Wipe44]

^ He isn't using paypal, that's the problem

[chronoleon]

We payed via credit card, thats the problem.

[qloolp]

Still no reply from Fileserve.
If I cancel my credit card, i'm concerned that FS will not terminate my account and keep billing me.

This is fucking nuts.

You can cancel every subscription with in 3 days. If you do this (cancel subscription) one or two times, They will remove your name from the automatic renewal because their bank hate to refund too.

Your bank can do it, even if they say no. It is international agreement.

OK, easy way, You cancel CC. and get a new one. FS will not terminate your account, you will be down grade to be Free user. FS also cannot billing you anymore because your CC number will change and the CVV also change too.


So cancel is so easy, refund is so hard

[chronoleon]

That helped a bit.
Still no answer from fileserve, so i il' just cancel my cc and w8 for 3 weeks for a new one.
Thx Qloop

[CloudShadow]

have you contacted Ricky?

[Banger]

I have. He's really not a lot of help.

[NewEraCracker]

You shouldn't even have bought an account there. Just see the loads of negative feedback about them.

http://www.besthostingforums.com/showthread.php?t=58980
http://www.besthostingforums.com/showthread.php?t=85283
http://www.besthostingforums.com/showthread.php?t=85585

And there is more if you search for 'fileserve' in thread titles.

[Banger]

I've dealt with rapidshare, hotfile and couple other uploading sites. Never had a problem.
I decided to check out FS (not ever hearing anything negative about the site). I would use FS from time to time as a non-registered/non premium service. I decided to just check it out for prem account because of not having any issues.


Yeah, after the fucking fact that I've noticed how criminal they are, YES, NOW after I've tried to cancel service, NOW I see all problems people are having trying to jump through fucking hoops with this "company", yeah right.

You expect a company to be exactly that. Professional and customer service friendly.
This is definitely not that.

[CloudShadow]

Try reading all those threads and you'll see that these guys were either abusing FS's tos or were cheaters.

I've been using their account for over an year now and everything has been great.


@topic

I still dont know why your bank is unable to cancel the subscription, mine canceled it in 2 minutes.

[Banger]

I'll call them back. It's possible the bank rep didn't know what she was talking about.