How To Escalate A Paypal Dispute??

[NigelART]

Hi,

Anybody Know, How To Escalate A Paypal Dispute??

Help Me. Tnx.

NigelART Reviewed by NigelART on 30th Jun 2011. How To Escalate A Paypal Dispute?? Hi, Anybody Know, How To Escalate A Paypal Dispute?? Help Me. Tnx. Rating: 5

[adrunkenmess]

Escalating a claim in paypal will do you no good. They don't care about intangible goods you buy. It has to be something physical, maybe you can try saying it was an unauthorized use of your account and you weren't the one that made the purchase. That's your only chance of getting any money back.

[NigelART]

I Got This MSG From Paypal....

Thank you for contacting PayPal. My name is Cecilia. I am glad to assist
you further.

You mentioned your seller indicate will not refund to you after your
communication in your last mail. I locate and review your case
PP-XXX-XXX-XXX which is in the Buyer and Seller conversation status.

As my college Mahria has told you in the last email, if the seller and
you are unable to resolve the dispute, both of you can escalate the
dispute to a PayPal claim.

If you do not know how to escalate this case to a claim, you can contact
us via phone directly.

As the item you brought is intangible, according to PayPal legal
agreement, we are unable to investigate claims involving Virtual or
Intangible items. PayPal's Buyer Complaint policy only applies to
tangible, physical goods that can be shipped. Payments for intangible
items, services, licenses, or other digital content are not eligible for
dispute resolution. In addition, items prohibited in the PayPal
Acceptable Use policy are ineligible.

Though PayPal will not take any action on either account for your case
at this time, we do keep track of buyer complaints and have noted your
dissatisfaction in the seller's account. Sellers who consistently are
subject to buyer complaints are investigated.

If you'd like more information please have a look at the Buyer Complaint
Policy in our Legal Agreement. You can find specific information by
clicking on their link at the bottom of any PayPal page.

Thank you; please do not hesitate to contact us if you have any
questions.