HostHatch.com - 2Gbit unmetered servers starting from 18$/month.

[rlslog]

i want refund...

[babarali124]

the VPS is down again

[HostHatch]

Hello,

Ping is not the way to see if your VPS is down, can you please show me a traceroute or any proof?

Also, we do have a helpdesk located at http://www.hosthatch.com/billing/ which you can use to contact us

Thank you.

[babarali124]

i cannot access the VPS it was working 10mins before suddenly got down .. tried to login soluvus panel and its down too ...

Still i have a ticket pending for your reply .. many hours have passed sir and i still havent got any reply from you .. you already said no to open or reply again to the same ticket else it will delay it more .. i have opened another ticket now plz reply to my both tickets ... Thankyou

__________________
Added after 15 minutes:

now its up

[HostHatch]

Hello,

You have only said that the VPS was down but with no traceroutes or anything. It maybe a DNS problem so you should try going to just-ping.com and pinging 2gvm.hosthatch.com before saying its down.

Thank you.

[kenshin]

Please check:
Ticket Created #505475

[Jesse]

Read the rules and click report with a new title