Thanks for the kind words. We are trying our best to keep our support under 10 minute reply to tickets and trying our best to be on Live help most of the times, we also have hired additional staff to take care of it. We only started HostHatch after seeing that many companies don't care much about support reply timings and it can be hard most of the times when you need something urgently.

Get 15% off for the first month only by using the coupon code - summer-end15. Note that this is only for the next 10 orders and applies to only our Hatch 2GBit VPS series.

We also have INSTANT SETUP on all these plans now.