The Official Alertpay Support Thread

[okpaa]

Today in the morning when i Tried to log in my Alert Pay Account i got this Msg

The email address or password is incorrect. Please try again.

and when i tried the
FORGET PASSWORD I got this Msg

The email that you have provided does not exist or is not a primary email. Please try again with an AlertPay registered email address.


i can access to email untill now and i recieved alertpay orders till now

Ticket ID: YXA-352569

[D@Ni]

@ okpaa Ur account is Hacked

Call them and ask to frezz account untill the problem is not solve !!

And Don't Worry the hacker don't knw ur PIN so he can't send money to another account

Hours of Operation
Monday to Friday: 8:00 a.m. to 7:00 p.m. EST
Phone: 1-514-748-5774

[kenshin]

didnt get a reply to my post here....if i currently own a card will i have to reorder?

[hifi]

can i use the alertpay card to withdraw money to my bank account in my alertpay account , will i save more using this card as i using bank wired now

[champ_007_bond]

Filed a dispute.
See to it.

[avRo]

I wrote here and send pm<both more than two time>, these guys can't give a solution me...sorry did not try to give solution!!! they just ignore all my queries.

Today I called to AP and they nicely solved my problems...Earlier I talked to Alertpay_sean who served Great.

What are you guys doing here??? please leave KWWH.. U are not here giving support..

[AlertPay Rep]

card is available in pakistan ?

Hi Freejunks,

You'll find Pakistan on our list of available countries: *******/WGVYy

Thanks for adopting our new product!

Tanya

[AlertPay Rep]

It has been more than 48 hours now but my ticket is not replied... please check:


Ticket ID: MLM-138951

Hi inscrutable & avRo,

AlertPay responds to tickets within 48 business hours which is 2 business days. Business days are from Mondays to Fridays yet keep in mind that we fall under the Eastern Standard Time Zone (EST). When you posted this message it was not a business day which is the reason you had not received a response yet.


Also, please note also that this 48 hour time frame is reset every time you update a ticket before it is replied to.


Thanks for your understanding,
Tanya

[AlertPay Rep]

Its weekend not business days

Sent from my GT-I9000 using Tapatalk

Hi chaudhary,

You can also look on this part of our website, it gives you the local time: https://www.alertpay.com/en/contact.aspx

Hope this helps!

[NiKE..]

hi iam from india, how can i withdraw funds ??