The Official Alertpay Support Thread

[VIP]

too much problems to verify an account...so crap.

[wsw243]

My order for AlertPay card was approved and I received email about it 2 time and after 2 day I received email that my order declined and in email's subject support ticket id was old which I sumbit for question about what select for Govt. issued id card and I not get replied of this ticket but after order I got replied about order declined which is not belong to ticket id. Ticket id is WYZ-3333​17. Please check it and tell me clearly what is problem? Waiting for your kind response.

Regards

[Robert58757]

[Ar!yaN]

can anyone post his/her comment if you got rejected after paying for debit card , the money refunded to your account or not ?

[onlymovies]

hello sir,

pls check my Ticket ID: BVZ-679766

its very urgent .. soo many $$$

thankyou

[Plu9.Net]

I can't veriefy My account why ?

[ranaasad]

Hello ranaasad,

I have appointed your support ticket to one of our team members who are looking into your matter for you. Also, are you able to pm me the last time your had been able to log into your account.

You should be hearing from them shortly.

Best regards,
Tarik

Dear i did'nt get any responce frm Alertpay.

[Adiel]

I have a personal account not business account at alertpay and I am still not able to withdraw my money from alertpay. When I signed up I read that only business accounts or accounts with substantial money will have to be verified, and my account only have 300$. And verification process is so much frustrating, can't even verify through credit card.
Alertpay team, please I am not getting answer to this question, that If I provide my identification document like my national ID, which is not in english, will it be acceptable? I can provide my phone bill and ID Card copy as I was told in the email by alertpay support, but an ID Card which is not in english will be acceptable?

[ihabhamed]

hello,
i ordered alertpay cc from 5 days and i still didn't receive any confirmation message

[okpaa]

please tarik my Ticket from friday: CAA-159858