The Official Alertpay Support Thread

[BattleDuty]

Ticket ID: ZSI-551530

Mar 25 (2 days ago)

No respond.

[AlertPay Rep]

It's the same for my Country, I've been able to perform bank withdrawals of amounts upto $1200 on MoneyBookers but can't seem to do anything with Alertpay at the moment. Why isn't the option available for most Countries?

Hi Gh0st,
Where are you located?

Thanks,
Tanya

[Atlaschild]

My first order to Alertpay CC was declined and now the banner was gone, when i can apply again ? now more than week and nothing new

[Jesse]

Hey AP,

Just a quick question. Just went through two verification's for accepting sales on my website(s). Making a withdraw and I have to go through another review for this. Any idea how long of a process that usually is?

[WorldWideXS]

AlertPay this is realy bad for companys Change it!!!:
Your payments will be held for 14 days for Credit Card payments and 14 days for AlertPay Balance payments before they will be released to your account. Please note that hold times are standard for all AlertPay sellers and depend on various factors including account age and industry. Holds are necessary to cover chargebacks and enhance the security of our system. This time period may be subject to change after you have established your business with us.

Thank you for your understanding.

[arslen]

Is the problem with credit cards resolved for AlertPay ??
Please any one from team answer me.

[Atlaschild]

My first order to Alertpay CC was declined and now the banner was gone, when i can apply again ? now more than week and nothing new

Thank you problem resolved
Great support team

[AlertPay Team]

AlertPay this is realy bad for companys Change it!!!:
Your payments will be held for 14 days for Credit Card payments and 14 days for AlertPay Balance payments before they will be released to your account. Please note that hold times are standard for all AlertPay sellers and depend on various factors including account age and industry. Holds are necessary to cover chargebacks and enhance the security of our system. This time period may be subject to change after you have established your business with us.

Thank you for your understanding.

Hello WorldWideXS,

The hold times are determined by our merchant risk team. They vary from business to business ranging from zero days to 28 days. After having established a business relationship with us you can send a request to have the hold times re-assessed. Send your request to Businesshelpdesk@Alertpay.com.

Kind regards,
Tarik

[Nevermorez]

Hey Tarik, Waiting for you to reply my PM. Thanks!

[reverse]

Thanks Tarik and team for the prompt response on my Ticket.

Tarik , kindly check PM , I need your help on some information.

Regards