The Official Alertpay Support Thread

[robert420]

When will bank withdrawal be fixed for USA clients.

[kokosko]

Please Check Ticket ID: NCS-920037

Thanks

[AlertPay Team]

When will bank withdrawal be fixed for USA clients.

Hi robert420


Unfortunately, I do not have any information on that at the moment.


Please refer post #660. Once we have more information, we will make an announcement.


Thanks for your understanding.


Cheers


Sean

[sarwankhan]

Is Alertpay Prepaid Card Working ?

[AlertPay Team]

Hi everyone


In an effort to offer better support to our members I would kindly ask you to follow these guidelines, as this thread has become cluttered.


- The AlertPay support thread will be used for general support, topics which will benefit everyone. Those topics include how to withdraw/deposit, how to add a bank account, how to verify your account, transaction dispute process etc.


- If you would like our team to look into a ticket please PM us the ticket ID. You do not need to post in this thread to check the PMs, we check our PMs regularly.


- We will make announcements about service offerings, and services being re-enabled. Thus cutting down on the number of inquiries and cluttering of the thread. As well, you may refer to our blog, http://blog.alertpay.com/



Thanks for your cooperation.


Cheers


Sean

[schiavi13]

When will bank withdrawal be fixed for MEXICO clients.

[MoneyBoy$$]

Credit Card processing ever will be back .!

[AlertPay Team]

Hi schiavi13


Bank wire withdrawals are working for our Mexican members. I have checked in with

my banking team, and everything is fine.

You can PM me explaining the issues you are currently experiencing, along with your account name.


Cheers


Sean

[J3372k]

i m from india can i Varify my a/c to bank a/c?
how much charges for withdrawal?

[AlertPay Team]

Hi J3372K


You can verify your account through a bank wire deposit.


Here you will find the steps on how to verify your account, https://helpdesk.alertpay.com/index....d=287&nav=0,17


Here you find the steps on how to initiate a bank wire deposit, https://helpdesk.alertpay.com/index....=169&nav=0,7,8


Since we want our members to verify their accounts and to have as many options as possible to do so, we are going to waive the usual bank wire deposit fee just for the purpose of verification. However, the minimum amount for deposit by bank account is $50.00 USD, so you cannot do bank wire verification if you do not intend to deposit at least $50.00.

For bank wire withdrawal fees you may consult our website, https://www.alertpay.com/en/fees.aspx


Hope this helps


Cheers


Sean