The Official Alertpay Support Thread

[Moggy]

Luke, it has now been 5 days (excluding weekend) and im still waiting for my Alertpay pre-paid card to be loaded, despite you assuring me it would be done before the end of the day.

My withdrawal was completed a hour after my post, go figure, maybe you should also sent a support ticket in alertpay if its not completed by tommorow

[HINDAWI]

hi , i from tunisia , i have 200 usd in my alertpay but is not verified , they tell me that the verification with master card is not available , what should i do , i need to verify my account as soon as possible ?

[tommyboy]

My withdrawal was completed a hour after my post, go figure, maybe you should also sent a support ticket in alertpay if its not completed by tommorow

Good to hear you got yours loaded.... im still waiting

[AlertPay Team]

hi , i from tunisia , i have 200 usd in my alertpay but is not verified , they tell me that the verification with master card is not available , what should i do , i need to verify my account as soon as possible ?

Hi HINDAWI

You can verify your account through a bank wire deposit.


Here you will find the steps on how to verify your account, https://helpdesk.alertpay.com/index....d=287&nav=0,17


Here you find the steps on how to initiate a bank wire deposit, https://helpdesk.alertpay.com/index....=169&nav=0,7,8


Since we want our members to verify their accounts and to have as many options as possible to do so, we are going to waive the usual bank wire deposit fee just for the purpose of verification. However, the minimum amount for deposit by bank account is $50.00 USD, so you cannot do bank wire verification if you do not intend to deposit at least $50.00.


Hope this helps


Cheers


Sean

[bicho45613]

hi Sean
in tunisia as , in many other african countries we can not sent money outside the country thats mean we can not deposite money in ours alertpay accounts , and as we cant send money , we don't have international debit or credit card too hahaha so funny and stuiped in the same time !!
the result is that it's imposible for us to be verified lol ( the only possible way was tel + check...)
the good thing for me is i verified my account with payoneer card before u have the issue with visa/mastercard....
but alerpay should be more honest with them customers and tell us what's the problem with visa , mastercard , and is it true that u are banned .??????
so plz tell us how the hell people not verified ll be verified if they cant deposite , and the check / tel option is not working , plus ur famous issue with cc
cheers

[halo118]

Hi HINDAWI

You can verify your account through a bank wire deposit.


Here you will find the steps on how to verify your account, https://helpdesk.alertpay.com/index....d=287&nav=0,17


Here you find the steps on how to initiate a bank wire deposit, https://helpdesk.alertpay.com/index....=169&nav=0,7,8


Since we want our members to verify their accounts and to have as many options as possible to do so, we are going to waive the usual bank wire deposit fee just for the purpose of verification. However, the minimum amount for deposit by bank account is $50.00 USD, so you cannot do bank wire verification if you do not intend to deposit at least $50.00.


Hope this helps


Cheers


Sean

thank you

but in tunisia they can not change dinars to dollars so can you give other solution to verify my alertpay ,
i need to verify my account urgently

[AlertPay Team]

Hi bicho45613,

We are aware that some banks in Tunisia are unable to make international transactions. However from our knowledge, not all banks in Tunisia have this issue.
In order to get verified, you will either need to find a bank which will allow these transactions; unfortunately i cannot assist you with that.

Thanks
-Luke

[halo118]

Hi bicho45613,

We are aware that some banks in Tunisia are unable to make international transactions. However from our knowledge, not all banks in Tunisia have this issue.
In order to get verified, you will either need to find a bank which will allow these transactions; unfortunately i cannot assist you with that.

Thanks
-Luke

HI you mean that i must pay 50 USD to alertpay or that will be return to my account

[AlertPay Team]

HI you mean that i must pay 50 USD to alertpay or that will be return to my account

Hi halo118,

The $50 USD is not a fee, it will be added to your AlertPay balance.

Thanks
-Luke

[SMOKING]

withdrawal by vista allow now ?