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13th Sep 2011, 06:14 PM #11Member
Hi funxlab, makfun
We would be very interested in who is spreading those malicious rumours. Could you please provide us with a name?
AlertPay is going very strong. Our core focus for the last 6 months has been building a foundation that is solid enough to sustain our ambitions and growth. There have been growing pains, and issues with restoring service, but nothing close to us closing down.
I would like to appeal to you in this regard. We have 121 employees, over 30,000 merchants, and 7 million customers. Some of them skim through these threads. It serves no purpose to write we will shut down. We are talking about putting 100 plus people out of work, and leaving over 7 million without a service they like to use. No company would like rumours like this floating around, as it harms customer confidence and demoralizes employees.
I have no issues with you voicing your displeasure about our service, or that you haven?t been answered in a while etc. that's all par of the course However, this post is not fact based at all.
I thank you for your understanding.
Cheers
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