Quote Originally Posted by ThumperTM View Post
Hello alertpay support,

Can you tell why we should to use alertpay?

I can show you some of facts that we should not use alertpay anymore:
1.Withdraw is not working for CC and BA as well.
2.You take SUPER HIGHT Fee for every transaction (also when withraw was working alertpay had stolen 20-25% of money!!)
3.Your support staff sucks... probalby they are drunk.
4.Do you want to write more facts that alertpay future is dead?


Also, I have 1 suggest for alertpay staff: Close your alertpay accounts and use paypal.com

Regards,
Thumper
Hi ThumperTM


I am sorry you have had a bad experience with AlertPay. Our staff tries very hard to answer queries as fast as possible, and sometimes it takes a few days longer. I apologize for those delays.


Members on this forum know that if they contact me via private message, I try my best to solve their issues that day. To my recollection you have never contacted us concerning a service issue.

We are here on this forum and others on weekdays, answering your questions and supporting our members. No other full service payment processor is doing anything close to that.


We have almost 8 million members, with hundreds of thousands signing up every day. They chose us because of the countries and currencies we support, and our customer support.


Maybe AlertPay does not fit your needs, and that's ok and understandable. However, I do not understand why you would come into our support thread and put down our staff and promote another company.


This thread is meant to support our members, and answer questions regarding their accounts. I would appreciate if you respected that.


Thanks for your cooperation


Cheers


Sean