The Official Alertpay Support Thread

[DejaVu]

is there any limit in personal pro account? or rules to lift those limits?

paypal here in belgium(or europe) we should send them adress proof n id to remove yearly limit(2500€)

do AP has the same rules!
can i withdraw money to my bank in belgium!

[Hostinpk.com]

Hi technodiscount24


You have been informed of why this decision has been taken. The decision cannot be reversed for the reasons stipulated in the emails you have received from my risk, fraud and security team.


We wish you the best of luck in your search for a new online payment processor.


Cheers

Sean. Alertpay should should think to do something else because when someone's whole business depends on AP then what will he do?

[technodiscount24]

Hallo Hostinpk.com,

yes you have a right. We also think that is not a fair dessision from Alertpay as we are many years ( over 4 years by Alertpay ) and more than 80% of our transactions are going through Alertpay so it is inpossible for us to continue a online business without accepting Alertpay as a payment option.

[Sean_AlertPay]

is there any limit in personal pro account? or rules to lift those limits?

paypal here in belgium(or europe) we should send them adress proof n id to remove yearly limit(2500?)

do AP has the same rules!
can i withdraw money to my bank in belgium!

Hi DejaVu


In Belgium, AlertPay has localized banking, so you can withdraw to your bank.


For verified Personal Pro accounts, you can send and receive an unlimited amount of money at one time. If your account is unverified, you can only send up to $999.00 and receive an unlimited amount of money at one time.


You can verify your account by one of the following options: bank transfer deposit, or credit card validation.
If you have a Business account, you will also have to submit proof of ownership for your business, such as any of the following:

? Article of Incorporation
? General Business Registration
? Certificate of Good Standing
? Doing Business As
? Tax Registration

To start the verification process, just follow these steps:

1. Login to your AlertPay account.
2. Under ?Profile?, click on ?Personal?.
3. Select ?Verification?.
4. Complete as many verification procedures as specified on the page.
5. If you have a Business account, you must also submit a proof of ownership for your business.


Hope this helps.


Cheers

[mamiman]

Hey Sean
Alertpay is getting worse and worse on the world of payment system
can you please tell us when ap will release the Prepaid CC and when the check withdrawal will be available and credit card withdrawal too ..

rumors saying that alertpay will shutdown soon , is that right ?

The prepaid card took too much time ..

[Sean_AlertPay]

Sean. Alertpay should should think to do something else because when someone's whole business depends on AP then what will he do?

Hallo Hostinpk.com,

yes you have a right. We also think that is not a fair dessision from Alertpay as we are many years ( over 4 years by Alertpay ) and more than 80% of our transactions are going through Alertpay so it is inpossible for us to continue a online business without accepting Alertpay as a payment option.

Hi Hostinpk, technodiscount24


We do not take matters like these lightly. In only dire circumstances are actions like these taken, such as violating our user agreement, illegal/unlawful conduct, and when something/someone is flagged by our security department.


AlertPay, like you two, is running a business. We cannot continue providing service if members do not comply with our policies.


In technodiscount24?s case he has been informed of why and how we reached our decision. I am precluded from sharing that information publicly for privacy reasons.


Cheers

[sarwankhan]

I Received my money thru Alertpay DC from ATM. Thanks Alertpay For Smoth Transaction . And i am from Pakistan

[Sean_AlertPay]

Hey Sean
Alertpay is getting worse and worse on the world of payment system
can you please tell us when ap will release the Prepaid CC and when the check withdrawal will be available and credit card withdrawal too ..

rumors saying that alertpay will shutdown soon , is that right ?

The prepaid card took too much time ..

Hi mamiman


I addressed this issue in post #316 of this thread, but I will repost it.


?We would be very interested in who is spreading those malicious rumors. Could you please provide us with a name?


AlertPay is going very strong. Our core focus for the last 6 months has been building a foundation that is solid enough to sustain our ambitions and growth. There have been growing pains, and issues with restoring service, but nothing close to us closing down.


I would like to appeal to you in this regard. We have 121 employees, over 30,000 merchants, and 7 million customers. Some of them skim through these threads. It serves no purpose to write we will shut down. We are talking about putting 100 plus people out of work, and leaving over 7 million without a service they like to use. No company would like rumours like this floating around, as it harms customer confidence and demoralizes employees.


I have no issues with you voicing your displeasure about our service, or that you haven?t been answered in a while etc. that's all par of the course However, this post is not fact based at all.


I thank you for your understanding.?


If you could please tell me where the source of these rumors is coming from, it would be greatly appreciated.


The prepaid cards are still in beta testing. Until AlertPay and its members are fully satisfied with it performance, the card will remain it beta so that it may be rigorously tested.


This is done for our members benefit. No one wants to use a product that hasn?t been fully tested and just put on the market.


Cheers

[Sean_AlertPay]

I Received my money thru Alertpay DC from ATM. Thanks Alertpay For Smoth Transaction . And i am from Pakistan

Hi sarwankhan

We are glad it worked great for you.

We appreciate your support.

Cheers

[robert420]

I've suggested I would like to make I know alot of people are still waiting for AlertPay pre-paid cards which is still in beta question is it possible for AlertPay to become Business Partners with Payoneer http://www.payoneer.com/