The Official Alertpay Support Thread

[Moggy]

Yes, every week its taking longer. normal it was 2 days last week it was 4 days and now i'm waiting for 6 days, till the debit card gets loaded

[AlertPay Team]

Yes, every week its taking longer. normal it was 2 days last week it was 4 days and now i'm waiting for 6 days, till the debit card gets loaded

Ive been waiting a week for money to be loaded onto my Alertpay pre paid card... anyone else have the same issue?

Hi Tommyboy, Moggy


You can refer to our website as it concerns processing times, https://www.alertpay.com/en/deposit.aspx. Loading of AlertPay prepaid cards take 2-4 business days to process.


Please be advised that weekends (Saturday, Sunday) are excluded in the processing times.


Luke

[robert420]

@JayFella
You're a seller you should've a secondary fraud system I don't blame AlertPay for sending you the chargeback fee as a seller you're liable for doing your own fraud verification system to make sure that's the correct person making an order with you. Stop given false information to user here which isn't true about alertpay.

@Dlow
Stop agreeing with everything that JayFella says.

As a seller using AlertPay I haven't had any issue. I still recommend AlertPay to everyone has they're a great payment processor.

[Sonic]

Hello Alertpay support

I need to know if check withdrawals will be available again to all members or only for USA members?

I don't want a time frame

[AlertPay Team]

Hi Sonic,

Check withdrawal for all our members remains a priority, however providing this service across our whole network is complex due to the multiple parties involved.

-Luke

[dotvps]

Hello Alertpay team,

Can you explain how to get verified? the guide looks a bit werid.

also is there a age limit on alertpay?

[tangerfes007]

hi alertpay
i work with uploading.com but this month they don't pay with alertpay because they send me that you have a probleme in your system???
can you explain me ?

[Sonic]

Hi Sonic,

Check withdrawal for all our members remains a priority, however providing this service across our whole network is complex due to the multiple parties involved.

-Luke

i dont know what is the problem with cheque withdrawals.

google pay with cheque (worldwide)
adbrite pay with cheque (worldwide)
All USA, Canadians companies pay with cheque.

I cant wait more, I'll go to Canada to get my money. So please let me know how I can do

[tommyboy]

Hi Tommyboy, Moggy


You can refer to our website as it concerns processing times, https://www.alertpay.com/en/deposit.aspx. Loading of AlertPay prepaid cards take 2-4 business days to process.


Please be advised that weekends (Saturday, Sunday) are excluded in the processing times.


Luke

Luke, it has now been 5 days (excluding weekend) and im still waiting for my Alertpay pre-paid card to be loaded, despite you assuring me it would be done before the end of the day.

[AlertPay Team]

Hello Alertpay team,

Can you explain how to get verified? the guide looks a bit werid.

also is there a age limit on alertpay?

Hi dotvps,

If you send me your Account ID i can have a look for you. Verification procedures differ for each country.

And yes, there is an age limit to be a member of AlertPay. It is 18 years old.

Thanks
-Luke