The Official Alertpay Support Thread

[avRo]

i sent u a PM.... bt no rply and my pblm is I Ordered a card last time and after next 2/3/5 days AP stopped the card AND DID NOT send to me.
Now should I again oreder the card ??? iid it is yes,than how can I got my money which I paid for the old one??

[RobustVPS]

Is the Alertpay card available for UK users?

[Ar!yaN]

Hey Ar!yaN,

The proof of address must match your shipping address. Are you able to provided something that reflects the wanted shipping address? You can submit a screen shot of your online banking and blank out unnecessary information if you'd like.

Best regards,
Tarik

Just sent you a pm, so much worried now, please check and reply me.

If i submit a utility bill of that shipping address but that bill have not my name in written on that will it work ?

Waiting for your response

[AlertPay Team]

Hi aplertpay please could you check out this
Ticket ID: JXF-427710

I want to buy the alertpay card but because I m Unverified I can not do it .

Hey NINO,

Our team has just replied to your support ticket today. Let me know how the wire deposit goes. Maybe you can provide me with the transaction reference number so I can follow up on your verification.

Best regards,
Tarik

[Ar!yaN]

Read my pm and reply please Sir,

waiting for your response.

[kof_p]

I didn't get the email and I can't see any banner in my AP account so I wasn't selected I guess
Waiting for the next time

[AlertPay Team]

I have Govt. Issued ID card and it is in Urdu language instead of English and have utility bill named to my father instead of me but address same as Govt. ID card and AP address so can I submit it for verification? Waiting for your kind response.

Kind regards,

Hey wsw243,

Send it on over to us. Don't worry about the language. As long as its authentic we will review the documents.

Best regards,
Tarik

[AlertPay Team]

Is the Alertpay card available for UK users?

Hey Dan123,

The card has been made available to our users in the UK.

Regards!
Tarik

[Dartagnan]

Hello Tarik,
I ordered a card, but my order has been declined.
I wonder if the problem is that I have submited my ID card instead of the passport (Because I don't have one)
Can you help me please ?

(I already opened a ticket: OEC-877450 )

[Hostinpk.com]

What is the difference between USD and CAD card? Also, how name on the card will effect the card? Is there any usage restriction for CAD card or it can be used anywhere like USD?