The Official Alertpay Support Thread

[barth]

Hello AlertPay support.

Can u check my ticket?

i have got status : Account Temporary Hold

i send u 2 Times scan of my IDs but never got reply from u.

Please check Ticects : [#PNF-628550] and [#UZV-697111]

what i must do more?

barth Reviewed by barth on 11th Apr 2012. The Official Alertpay Support Thread PLEASE NOTE THIS IS THE OFFICIAL ALERTPAY SUPPORT THREAD. THIS USER IS NOT AN ALERTPAY REPRESENTATIVE. Okay , everyone knows about the CC and the cheque withdraw that aren't working . after that their credit card isn't working too , you have no choice to withdraw your funds but bank wire but i just found out itsn't working too . i withdrawed some amount of money from a month (31days) till now it haven't came to my account i emailed alertpay they sent me the document that proves Rating: 5

[voskomo]

Hi Alertpay,

recently I've sent a support ticket (QTF-459526) but it's still unsolved. Can you, please, check it out? Basically I can't withdraw my money to my bank account because of this message: "The bank account that you selected does not support withdrawal at this time". But after I logged in to my account, it looks like I started the transfer already (obviously I didn't because of this message above). Transfer (which I didn't start) is pending or completed, but I'm still forcing to exchange the currencies. Basically now I owe about 30USD just because there are those weird automatic delayed transfers and I can't reverse anything.

Thank you in advance.

Best regards!

Voskomo

[Deadmau5]

Now in April its the 4th Month to try to verify my Account.

Pls check

http://www.besthostingforums.com/1483227-post4.htm

???

[AlertPay Team]

Hello AlertPay support.

Can u check my ticket?

i have got status : Account Temporary Hold

i send u 2 Times scan of my IDs but never got reply from u.

Please check Ticects : [#PNF-628550] and [#UZV-697111]

what i must do more?

Hey Barth,

The verification team will need you to send them a proof of address other than your ID. This proof of address will have to be a recurring utility bill or a bank/credit statement. Make sure it is no older than 3 months old.

Kind regards,
Tarik

[kof_p]

The verification team will need you to send them a proof of address other than your ID. This proof of address will have to be a recurring utility bill or a bank/credit statement. Make sure it is no older than 3 months old.

I have a question about that, I live with a relative, my ID and the most recent bill (electricity) have the same address but my relative's name is on the bill because it's his house.
Would that be a problem for verification?