The Official Alertpay Support Thread

[babygohan]

when yo will add more countrys to be able to request the alertpay prepaid card???

[user7331]

Hello, I am trying to get my account verified. I already completed phone verification and I opened a ticket last week with scans of the appropiate documents attached, still waiting for a reply.

Ticket ID: VZN-553644

[RT]

Well.. mine is also pending.. it is more than a week now

It's completed for me now, I'm sure it was just the holidays slowing things down which is understandable.

[ms7]

thanks RT for confirming that processings are now unfrozen..i hope mine would come before ortodox easter comes in my country..

[kof_p]

@AlertPay Rep: please help me with my previous question here
I want to know if there is a problem with my 3 browsers or if the problem comes from your side.
I can't make transactions if the site is not secure.

Once again I would like to know if someone is having this issue or if it's just me.

[inscrutable]

It's completed for me now, I'm sure it was just the holidays slowing things down which is understandable.

Mine is also completed

[barth]

Hello AlertPay support.

Can u check my ticket?

i have got status : Account Temporary Hold

i send u 2 Times scan of my IDs but never got reply from u.

Please check Ticects : [#PNF-628550] and [#UZV-697111]

what i must do more?

[voskomo]

Hi Alertpay,

recently I've sent a support ticket (QTF-459526) but it's still unsolved. Can you, please, check it out? Basically I can't withdraw my money to my bank account because of this message: "The bank account that you selected does not support withdrawal at this time". But after I logged in to my account, it looks like I started the transfer already (obviously I didn't because of this message above). Transfer (which I didn't start) is pending or completed, but I'm still forcing to exchange the currencies. Basically now I owe about 30USD just because there are those weird automatic delayed transfers and I can't reverse anything.

Thank you in advance.

Best regards!

Voskomo

[Deadmau5]

Now in April its the 4th Month to try to verify my Account.

Pls check

http://www.besthostingforums.com/1483227-post4.htm

???

[EnzoLouis]

Hello,

I sent a message via alertpay alertpay site "contact.
I still had no response. My payments are still pending for 10 days, this is the first time it happens.