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The Official Alertpay Support Thread

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10th Aug 2011, 01:44 PM

#11
Sean_AlertPay

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Originally Posted by EnCiPh3r

Sean why is my dispute not answered since 4 days

Ticket ID: OVK-863766

Hi EnCiPh3r

You filed a transaction dispute, and thus those take longer to respond to. When you submitted the ticket you were informed that it will take up to 30 days.

AlertPay investigates the situation, gathering as much information as possible as to properly assess the situation.

Cheers
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