The Official Alertpay Support Thread

[0ccul7]

Is there any fee from Personal starter to Personal starter unlike personal pro?

What is the limit of transactions in a Personal starter??

[Sean_AlertPay]

Hi Occul 7


There are no fees to upgrade your account, whether it is from Personal Starter to Personal Pro to a Business Account. They are all free.


For verified Personal Starter account, you can send an unlimited amount of money at one time and receive up to $400.00 a month and $2000.00 lifetime. If your account is unverified, you can only send up $999.00 and receive up to $400.00.


Please note that if you receive more than $400 in one month or more than the cumulative amount of $2000, your account will be automatically upgraded to a Personal Pro and applicable fees will be applied to the amount received.


Cheers

[michaelpm]

Sean_AlertPay

please check PM becouse i have got problem

[missingplugin]

Hi missingplugin

I saw your original post. I have brought it to the attention of my customer support team. Please be aware that we are dealing with a backlog at moment.

Cheers

OK..Fine. Thanks..

[wtfcrane]

Sir can i recive small amount from verified account (10$) (my account isn't verified..my account is Personal Pro Unverified) ?

[NightMare]

is it okay to log on my account from different ip address ?

[Sean_AlertPay]

Sir can i recive small amount from verified account (10$) (my account isn't verified..my account is Personal Pro Unverified) ?

Hi wtfcrane


For an unverified AlertPay Personal Pro Account, you have a receiving limit of $1,000 USD per transaction, and lifetime $5,000 USD.


So you can receive that $10 USD amount, no problem


Cheers

[Sean_AlertPay]

is it okay to log on my account from different ip address ?

Hi NightMare


While AlertPay allows users to access their accounts from different locations, we don't allow the use of a proxy server.


Also, if you are going to be travelling for an extended period of time and are going to access your account, you should call our customer support at 1-514-748-5774 and notify us.


Cheers

[NightMare]

nope , i just moved to another house (same country , same city) for a while
and will be back soon .
so i guess that's safe .

[Sean_AlertPay]

Hi NightMare

You should be fine then.

Cheers