Official Payoneer Support Thread

[mhbernheim]

Hello, I need support, I sent money to a user and he got an email saying that he needed more information from me, I sent that information, scanned passport and copy of my cc used to send the money. However, still no response, the user hasnt received his money and the amount has been debited from my cc. Please advise.

mhbernheim Reviewed by mhbernheim on 29th Aug 2012. Official Payoneer Support Thread Hi everyone! My name is Talia and I am Payoneer's director of community. I see that there has been quite a lot of discussion about us here in the past, so I wanted to introduce myself and let you know that from now on, I will be monitoring this forum in case any of you have any questions. Please feel free to ask any questions you may have in this thread, but I will also be monitoring for other threads, don't worry. ;) Nice to meet everyone! Rating: 5

[Nissim-Payoneer]

Hello, I need support, I sent money to a user and he got an email saying that he needed more information from me, I sent that information, scanned passport and copy of my cc used to send the money. However, still no response, the user hasnt received his money and the amount has been debited from my cc. Please advise.

Please PM me your e-mail address, or the payment ID number, and I will be more than happy to check the status for you.

[chaudhary9]

though havent got any email yet but i checked my account,n i have got new number,thanks alot.
i must say,excellent support

[Hostinpk.com]

Got 8th payment from 2checkout to payoneer card without any issue. Thanks payoneer.

[David_Payoneer]

Got 8th payment from 2checkout to payoneer card without any issue. Thanks payoneer.

Thanks for the update, we love hearing your feedback.

Enjoy your money!

[nekshop.com]

What would I do for approve US Payment Service?

[David_Payoneer]

What would I do for approve US Payment Service?

Please send me a private message with the email associated with your Payoneer account.

[nekshop.com]

Check your private message, thank you

[mhbernheim]

I sent the PM, did you recieve it?

[Nissim-Payoneer]

Yes, I received it. Sending you a reply.