Official Payoneer Support Thread

[simoestcoool]

Hey ,

Today is my Favorit day in the week " Payment Day from 2CO "

Hope that I receive my Payement to Payoneer soon

[Nissim-Payoneer]

Hey ,

Today is my Favorit day in the week " Payment Day from 2CO "

Hope that I receive my Payement to Payoneer soon

Everyone loves payday

[simoestcoool]

Yes ,

But I still not Received the Money now

I Don't know why it Take to long normaly 2Checkout has send me the Money yesterday at 16:00
and last Time I have Received the Money I have choosed the Immediat Load Option in My account

the first 2 weeks I used Payoneer I have received the money at 12:00 or 14:00

and last week at 23:00 ?

---------- Post added at 06:34 PM ---------- Previous post was at 06:27 PM ----------

Received NOW !!! Thank You Payoneer !!

[Nissim-Payoneer]

It depends on when the partner sends it. As soon as it arrives to your Payoneer card, you get the confirmation e-mail.

Glad to hear that it arrived

[chaudhary9]

i wanna know that my friend has made an account n if he receives payment via VBA but havent received the card yet so can he transfer his balance to other cards,for instance to my card?
n what will be the fees on that?

another query that i have is how much fees will my local bank will deduct while withdrawing funds from ATM?as the currency is non USD n its a different bank's ATM,last time i tried one bank n they deducted their own fees of $2.2 in addition to payoneer's fees and the conversion fees.

[simoestcoool]

Hey Payoneer

Can You Please check If have Received a Private Load to my Card because in my account I didn't see it and the one who has load my card is telling me that he have send me the money




Thank you

[Nissim-Payoneer]

i wanna know that my friend has made an account n if he receives payment via VBA but havent received the card yet so can he transfer his balance to other cards,for instance to my card?
n what will be the fees on that?

another query that i have is how much fees will my local bank will deduct while withdrawing funds from ATM?as the currency is non USD n its a different bank's ATM,last time i tried one bank n they deducted their own fees of $2.2 in addition to payoneer's fees and the conversion fees.

Our card to card transfer service is free of charge, however both cards need to have received a payout (via a partner or US Payment Service) and be activated. Availability of the service depends on the partner program you applied with.

I can't really confirm what the bank charge will be, it depends on the bank.

Hey Payoneer

Can You Please check If have Received a Private Load to my Card because in my account I didn't see it and the one who has load my card is telling me that he have send me the money

Thank you

I will send you a PM with further details.

[JellDo]

Hi Nissim and David, please help me, my problem still not solve

http://www.besthostingforums.com/124-payoneer/96745-official-payoneer-support-thread-28.htm#post1484041

the estimated arrival date for my card is 23 Mar 2012 and i live outside the US

After send ticket support i receive automated response mail with this info

Outside US shipping may take 12-25 business days for regular mail delivery

so i continue to wait but my card has not arrived yet, i have already sent a ticket (LTK529017710335X and LTK529016691253X) and replied email to c.support@payoneer.com with all necessary details attachment (Street Address Line 1, Street Address Line 2, City/State, Country, Zip Code) to request issuing and reship new card

what i need to do to receive my card

thanks you

[Nissim-Payoneer]

@JellDo: I will contact our customer support department and have them review your ticket. We will send you a reply with further details.

Thanks!

[JellDo]

very nice, i just received mail with further details from support department and reply that, thanks for fast reply