The Official Alertpay Support Thread

[AlertPay Rep]

I opened 2 support tickets yesterday but i got no answer.I checked my email but no response.Where do we get the responses to our tickets?In email or somewhere in our alertpay account?

Hi zoug100,
Responses to your support tickets will appear in your inbox since they are sent to your email address.

All the best,
Tanya

---------- Post added at 11:03 AM ---------- Previous post was at 10:57 AM ----------

Hello AlertPay,



This is normal, or there is a problem ?
Thanks.

Hello EnzoLouis,
It's normal that the transaction is in process given that both banking partners have to be involved in the process in order for it to be completed.

Hope this offers some insight,
Tanya

---------- Post added at 11:06 AM ---------- Previous post was at 11:03 AM ----------

Hi,

I want to send some money from my alertpay account to my friend bank account ( Bank transfer ) how to do that ?

Thanks

Hi Atlaschild,
In your case, you would use the "Send Money" feature available when you log into your AlertPay account. You'll need your friend's email address to create the transaction.

All the best,
Tanya

AlertPay Rep Reviewed by AlertPay Rep on 10th Apr 2012. The Official Alertpay Support Thread PLEASE NOTE THIS IS THE OFFICIAL ALERTPAY SUPPORT THREAD. THIS USER IS NOT AN ALERTPAY REPRESENTATIVE. Okay , everyone knows about the CC and the cheque withdraw that aren't working . after that their credit card isn't working too , you have no choice to withdraw your funds but bank wire but i just found out itsn't working too . i withdrawed some amount of money from a month (31days) till now it haven't came to my account i emailed alertpay they sent me the document that proves Rating: 5

[EnzoLouis]

Hello EnzoLouis,
It's normal that the transaction is in process given that both banking partners have to be involved in the process in order for it to be completed.

Hope this offers some insight,
Tanya

Thank you for your response.

There have been slowdowns transfers its recently from AlertPay ? Because usually it's faster.

Thank you.