Quote Originally Posted by tonywizard View Post
is your account verified account ? My account is verified by phone and a real bank account. I extended my account with 2 months without problem.
Quote Originally Posted by filemates View Post
This is the solution for rawtape I think
See above my friend... I think you should be a verified buyer and that's why it doesn't allow you to buy our service!
filemates and tonywizard,

I've been a verified member of paypal since when it first started, and use it regularly for premium memberships at several filehost services. But whenever I try to upgrade from my free filemates account to premium, via the 7.99 Euro link on the filemates.com webpage, it sends me the following message:

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the "Ask Seller a Question" link on the listing page. When you have the correct email address, payment can be made at www.paypal.com.
This is for the premium@filemates.com email address that the link automatically provides. Now, I can try to send the money directly to this address by opening PayPal directly from my end, but I would like some guarantee that you would receive this and upgrade my account if I include my account name (rawtape) in the accompanying email. I am a little wary since there was no reply when I asked about this problem through the "contact us" section on filemates.com.