The Official Payza Support Thread

[Payza_Advisor]

Alertpay Prepaid Card Default PIN after 'Reset PIN'?

I have accidentally chosen the 'Reset PIN' function at my payza account's Alertpay Prepaid Card session, and it reset my PIN straightly without my confirmation.

Now the problem is I don't know which is my 'default PIN' number?

Do you know where to get the default PIN number?

I have tried to withdraw at ATM with guessing the default PIN is last 4 digits of the card number, but it was proved to be wrong!

I have created a ticket regarding this a week ago, but still no reply!

My ticket number: #CHR-609-94352

Hello Akibaba,

You will be able to reset it by following these instructions:

1. Login to your Payza account and click on "Main Menu"
2. Under the "Manage My Money" header click on "My Prepaid Card"
3. Click on "Manage Card"
4. Select "Change PIN" from the 'Manage Card' drop-down menu
5. Enter in the first 12 digits of your AlertPay Prepaid Card (the last 4 digits will
automatically populate).
6. Choose a new PIN by entering the same number in twice in the appropriate fields.
7. Click on "Change PIN".

Remember there will be a charge of either $1.00 USD or $1.00 CAD in order to reset your PIN.

Kind regards,
Marco

---------- Post added at 02:32 PM ---------- Previous post was at 02:28 PM ----------

donate now button will not support in my account i created on but its say

please help me payza ok....

Hello Uzair,

Have you submitted your website for review? Doing so will allow you to utilize buy now and subscriptions/donation buttons.

https://helpdesk.payza.com/index.php...54/my-business

Kind regards,
Marco