NEVER TRY WRZHOST!

[kohkindachi]

if he got suspend for CPU usage i think he should of gotten temporary suspended, is probably what happened idk

Yes that's why My previous host did that, they turn my site back on once the CPU usage goes back down. They inform me about this and gave me a chance to make decision. A responsible host worth respecting.

Even hostgator would just put a 500 server error on your site bt you'll still able to access FTP and cpanel

But this!!!??? 12 hours since they say Sayonara

[HostMyWarez]

If it didn't affect other sites, I personally would of sent you a warning email first.

[bxflow]

Yes that's why My previous host did that, they turn my site back on once the CPU usage goes back down. They inform me about this and gave me a chance to make decision. A responsible host worth respecting.

But this!!!??? 12 hours since they say Sayonara

the bad thing about wrzhost is that all their support staff is in the same timezone so they are all prob zzzzzzzzz right now.

wait until 2am (usa,eastern time) for them to get on

[DLow]

Lawl, This thread should be closed mods KWWH is turning into nothing but a fight scene

But i still could have scene this coming

[bxflow]

Dont close it. I want to see wrzhost reply

[kohkindachi]

Lawl, This thread should be closed mods KWWH is turning into nothing but a fight scene

But i still could have scene this coming

I think people are just giving suggestions and advice. Not so much of a 'fight'.

Excluding someone on page 3

[bentink]

Please keep your own back next time

[jayfella]

CLOSED as requested by kohkindachi

EDIT: Re-Opened so Nick may respond to the accusations.

[Nick]

Thanks Jayfella,

I asked for this to be reopened because I would like to give you proper closure.

Sites with high CPU, Memory and/or network traffic which effects the other users of the server in question will be suspended, this is nothing personal to you however I would like to make very clear that you had an email 48 hours prior to suspension stating you will require a virtual server or at the very least upgrade to our semi dedicated package, as you didn't respond we suspended your site.

As you said, our servers are fast, this is because we try our very best to keep sites that will slow the server down off our shared services.

At the end of the day, We're not out to get you, we're more than happy to help you with anything you require. If you would like a backup of your site (which I haven't seen any requests for) we'll always give a full cpanel backup, perhaps not activate your account for you personally to get a backup, but our technical support will be more than happy to login and generate a backup on your behalf.

As always, if you ever have any problems, questions, want a refund and/or backup! - all you need to do is log a ticket (PM or Email me the ticket reference - for this instance only) and I will personally make sure that it's dealt with in a timely fashion.

It's unfortunate that you had these problems and didn't let myself or a member of the management team know. As soon as you have a problem shout! And we'll do our best to assist you then and there.

As for the support, Live Sales and telephone support will be introduced at the end of March, and 24 by 7 for all customers at the end of May. Support currently is open between 9am and 5pm GMT however for Virtual and Dedicated customers they have the 24 by 7 engineer's mobile number should they have an emergency. Current phone support is in English and Spanish ONLY.

As a goodwill one-off gesture, I'd like to offer you a full refund and credit for one month hosting on our Netherlands VPS Service ( VPS - Large ) and an extended discount should you wish to continue hosting your site with us.

Kind Regards,
Nick

[Trueno22]

Their semi-dedi plans are great and very affordable. I would recommend them to anyone.