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20th Jan 2011, 11:50 PM #1BannedWebsite's:
KWWHunction.com@ monsterfish
I work for servedome, All i know is that it is an issue with SolusVM.
Everyone has to remember servedome is based in Singapore if anyone did any research its very late there in Singapore. And as i do not have access to everything or else i would be able to help moreDLow Reviewed by DLow on . ServeDome.com - VPS services starting from $15/month (Netherlands) ServeDome Internet Services has been providing reliable and affordable VPS solutions since October 2009 All our nodes utilize Quad Core Intel Xeon processors or Dual Xeons with upto 16 GB of RAM, redundant RAID 1 HDDs and 1000 Mbps uplinks. VPS Plans: Starter VPS: CPU:Equal Share 25 GB Disk Space Rating: 5
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21st Jan 2011, 02:23 AM #2Probation
DLow, I appreciate you working on this problem but accusing ServeDome customers of not doing "any research" is insulting. I'm well aware that SD is based in Singapore. I'm also well aware that ServeDome advertises 24/7 tech support and a 99.95% uptime guarantee. If you don't offer support when it's nighttime in Singapore then you should just say so.
Also, I submitted multiple tickets about the issue this morning and did not receive ANY response whatsoever. I had to search and find this forum to find out what was going on. A simple email would have gone a long way in easing my concerns about this problem. What about all of your customers who still have no clue what is going on with their servers?
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