Results 211 to 220 of 255
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2nd Jun 2012, 11:57 PM #211OPMember
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3rd Jun 2012, 11:44 AM #212Member
You replied to my ticket, yes. But I can't access my rdp anyway.
---------- Post added at 09:40 AM ---------- Previous post was at 08:40 AM ----------
still waiting
---------- Post added at 11:44 AM ---------- Previous post was at 09:40 AM ----------
15 hours left and no rdp
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3rd Jun 2012, 12:29 PM #213OPMember
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3rd Jun 2012, 01:30 PM #214Member
Sure my fault aabout payment time but you told me "service reactivated" 10 hours ago and it was not.
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3rd Jun 2012, 01:49 PM #215OPMember
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4th Jun 2012, 05:15 PM #216Member
Service suspended again
Please fix this problem LEVAC109
---------- Post added at 10:45 AM ---------- Previous post was at 05:51 AM ----------
I'm a little bored about this situation. Every day I must to wait several hours to have a support reply and to have my rdp reactivated.
---------- Post added at 01:07 PM ---------- Previous post was at 10:45 AM ----------
ohhh finally you are online. Maybe I can have my rdp back?
---------- Post added at 01:33 PM ---------- Previous post was at 01:07 PM ----------
OMG, you was online and not a single reply and my rdp still deactivated. WTF are you doing? Noob support.
You just need to put the button in this postion
and reactivate my service. Few seconds of work and then you can go to sleep again.
---------- Post added at 05:03 PM ---------- Previous post was at 01:33 PM ----------
Do you know that the most important thing in this business in customer support ??? So try to reply to your customers instead of to see other threads http://www.besthostingforums.com/94-...248-nl-fr.html like you are doing now.
---------- Post added at 05:15 PM ---------- Previous post was at 05:03 PM ----------
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4th Jun 2012, 05:27 PM #217OPMember
Hi, it was Sunday. I'm sorry that I was not able to operate fully on Sundays. I'm quite busy on Weekends. Also you pay a very low Windows VPS price. That's because we honestly don't charge you for super support as we admit that our team is small at this moment. The big companies charge a lot because they have a lot of employees to pay and licences etc.
The reason why your account was getting auto suspended so quickly these days was because that you did not tell us that you received a $0.00 invoice but instead pressed the PAID button. WHMCS was confused which to invoice so we wouldn't know unless you notify us or hire someone to check all invoices every second, this we can't do.
Anyways, everything is settled and I've also explained to you about this in your ticket. Please accept the apology about the inconvenience.
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5th Jun 2012, 02:58 AM #218Member
Hello.
I would like to try the US g100 ( 35 $ )
Is there a demo or a refund if i don't like the service ?
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5th Jun 2012, 04:34 PM #219Member
paddicted: Just create a ticket at their site, and they'll reply you with the Demo details.
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6th Jun 2012, 03:40 PM #220OPMember
Use coupon GetUSG for 50% off the first month !!!
Offer lasts until the end of June only. Hurry!
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