Today i got my Filesonic(Lifetime Premium Account) Deleted

[bwkennel]

i already posted this problem on his support, but i already made my decision to stop his service, if this is how they judge situation, specially for "Lifetime Premium Account" i will not give my trust anymore for the 2nd time around, i already gave my trust to pay them 149$ + trying to answer all the issue and trying to get in-touch as much as i can, but i already had enough so im done with Filesonic, i just need my money refund, and god bless to there business..

[qloolp]

I understand your feeling and hope that you can get your money back. Good luck, pow.

[hatem20]

Probably they terminated/disabled your account because you bought the account through your files/ref link. of course that's called cheating.

"when i paid for 149$, my account got 42$"

I don't know if you did so deliberately but you should've cleaned your cookies & cache to remove any tracking codes..

[bwkennel]

i did not bought it with my own file or something, and i never did that intentionally.. and why would it be possible on their own system? dont tell me that it is not possible to happen to other people, specially if they are exploring stuffs, testing links before they bought something from the internet?

or is it their way to frame/setup people?

I don't know if you did so deliberately but you should've cleaned your cookies & cache to remove any tracking codes..

I wish this 1 popped-out to my mind before i decided to pay for my premium account, which i bought because i saw many review saying it is the number 1 file hosting..

[Mr.leg]

its happen with me last day i got pne 6 month sell from
deleted file and i just receive my domain
sell amount hehe
dont be sad do hard work your wil get result soon

[hatem20]

i did not bought it with my own file or something, and i never did that intentionally.. and why would it be possible on their own system? dont tell me that it is not possible to happen to other people, specially if they are exploring stuffs, testing links before they bought something from the internet?

or is it their way to frame/setup people?


I wish this 1 popped-out to my mind before i decided to pay for my premium account, which i bought because i saw many review saying it is the number 1 file hosting..

Well if you open one of your files just for checking, an automatic tracking code will be saved in your browser that will record any sales made through your IP/PC within 24 hrs. That's how filesonic track premium sales.

Anyway, try to contact their support in here or in the official site and explain the whole situation. your 42$ commission will be removed and you get back your premium account (hopefully).

[sniffdog]

No way. Disputes can only be made for goods not for services. Eventually FS will escalate it to a claim and then Paypal decides it's not covered.

Furthermore, the service was given, but due to FS decision the account was closed. Paypal cannot and will not rule on this.

+1 @ Lifetalk

Yes make a Dispute in Paypal then you become all your Money Back

[fewcent]

No...I am pretty sure Paypal will take his side as he paid for the life time service and Service is terminated to him.

Maybe he happened to buy premium using his own link and maybe that against filesonic TOS.

I'll say just file a dispute and give a proper description in note...be calm..don't use foul or abuse language...Just say like ..I paid for the life time service plan to download unlimited files at their Server top speed and my account was deleted without any prior notice & no solid reason was given.

FS has policy of termination without notice and without recourse...but they can only terminate your account if you have copyright infringement, hate crimes, pornography, obscene or defamatory material, or excessive length...Even, If you have uploaded such content..just don't accept it at ur end and plead to be innocent.

Since you recent paid for the service...the chances of getting ur money back from Paypal is more .Paypal is known to take side of buyer more than to a merchant .Just put your words in gud way...You can seek help of ur frnd(one who are more gud in english) to make a gud reply note for your Paypal dispute.

Good Luck !

PS : I asked you to take your frnd help all bcoz u mentioned in ur first post tht u ain't gud in English...This was not meant to hurt you..nor it was personal attack..I apologize If I hurt you.

[hoster80]

No way. Disputes can only be made for goods not for services. Eventually FS will escalate it to a claim and then Paypal decides it's not covered.

Furthermore, the service was given, but due to FS decision the account was closed. Paypal cannot and will not rule on this.

You are totally wrong..Disputes are made for services too..
Just sent some to Paypal more info, screenshots to proof yoou bought a Premium Service and you not received..

[Laz0r]

Theres one thing im wondering about, why didnt you buy premium on the account you aleready had?